Shipping and Returns

Shipping

All our items are hand made to order therefore please allow up to four weeks for accessories and small items to be shipped. For larger items including dresses and coats please allow four to six weeks for your despatch notice. 

Fetasia Latex currently ship via Royal Mail using tracked services, this includes Ist class signed for within the UK. Orders from outside of Britain will be sent either Tracked and Signed International or Signed International depending on your country.

Returns

If you feel the need to return any Fetasia Latex item this can be done within 30 days of deliver. Please message via the contact page details prior to posting.

We will endeavour to replace any accessories returned due to damage in transit with the same item or one of equal value / similar style, subject to availability.

Standard garments may only be returned in the event that you have changed your mind and in the condition they were received in, and unused / unworn with the original protective packing where possible. Any postage costs will not be refunded and a deduction will be made if we covered the initial postal outlay under our free postage plan.

Replacement

If a replacement is not required through change of mind, a refund will be made within 3 days via the form in which payment was received e.g. PayPal, or cheque . Damaged goods due to transit will be refunded at full cost, including postage. We will not accept returns of Fetasia Latex items that have been damaged by the purchaser.

If the item is returned and to be replaced with a different size / colour we will happily do so but we will charge standard 1st class postal costs.

Custom / bespoke latex clothing is non-returnable unless it is damaged or we are altering it to be returned to the purchaser.

Return Address

Richard Austin

42 Broadway

Kirkstall

Leeds

LS5 3PS

England